2015 is a New Year!

Grayson Kent News and Thoughts Leave a Comment

We here at Beaty Fertilizer are excited about 2015. There were some challenges in 2014, but we feel like 2015 will be the best year yet. Spring is almost here, and it’s almost like you can feel the excitement in the air. We want to take the time to thank you, our customers, who make everything possible. We appreciate your business all through the years, and we hope you’ll continue to trust us with your fertilizer and gardening needs for years to come!

Winners of Newsletter Drawing!

Grayson Kent News and Thoughts

Thank you all so much for your feedback on our new website. I’m happy to say almost everything has been positive. I KNOW it’s much better than the old one! Because of the glitch we had at the beginning, I mentioned in the second email that I’m doing three drawings instead of one. So here are the winners picked randomly by grabbing three emails out of a pile. Raymond Kristy Joy Last names have been omitted for privacy unless the winners themselves disclose their full names. 😉 I’ll be contacting the winners shortly!

New Website Coming Soon!

Grayson Kent News and Thoughts

We will be launching a new website soon and will be doing away with this WordPress site for our homepage. We’ll be keeping this for our blog and for our contact form, but our homepage will have a new look with categories of products prominently displayed so they will be more visible. Hopefully, the ordering process will flow a little more easily. We always welcome your feedback, so you can contact us via the contact form. To stay informed of news, new products, or any other updates, please sign up for our newsletter, which you can find here on the …

Slight Delays

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We might be experiencing slight delays in shipping, although we are trying to avoid that. We have a key employee who will be out for 2 weeks, but we’re all trying to take up the slack! 🙂 Please bear with us.

Customer Service

Grayson Kent News and Thoughts

Today I read an article called “Paying the Price for Poor Service”. It says that 33% of customers switch companies because of a rude customer service rep. 26% because of being bounced between reps. The smaller percentages were for waiting too long for an inquiry to be resolved, being pressured to purchase something (I hate that!), and changing policies without warning. At Beaty Fertilizer, we try our very best to take care of our customers. Not just because we want your business, but because you deserve our best service, and we really do care. What is the number one reason …