Customer Service

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Today I read an article called “Paying the Price for Poor Service”. It says that 33% of customers switch companies because of a rude customer service rep. 26% because of being bounced between reps. The smaller percentages were for waiting too long for an inquiry to be resolved, being pressured to purchase something (I hate that!), and changing policies without warning. At Beaty Fertilizer, we try our very best to take care of our customers. Not just because we want your business, but because you deserve our best service, and we really do care. What is the number one reason …

Beat the Heat

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Beat the heat with two products for YOU and two products for your plants           The Headbandoo and Neckbandoo can keep you cool while working in the garden or playing sports. The SUPERThrive can help your plants during stress, including high heat. And the Treegator slowly waters your trees, so less work for you! Click on the pictures to learn more about each product.

Items We Sell

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You all know we sell fertilizer. But did you know we also sell a variety of other items? For instance, we sell several Planto brand items, the most popular being the Flex Gloves. And now that the gardens are blooming, this would be a good time to add some whimsical garden art, such as the Copper Stakes and the Fairy or Gnome miniature kits. Are your roses blooming yet? How are your other flowers doing? Happy gardening to all of you!

Busy, Busy!

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We are right in the middle of the busiest part of our season. So I wanted to let you know that we are experiencing short delays on shipping out products. We try, if at all humanly possible, to get your order out by the next business day, but this time of year it’s not always possible. So please be patient with us as we ship out orders as fast as we possibly can. 🙂

Winner of Grab Bag!

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This time, the newsletter drawing prize was a grab bag of items…and I didn’t tell. 🙂 But now I’m going to reveal the winner AND what the prizes are. The winner is…drum roll, please…Alice Black! And she’s won the following items: Planto Three Pocket Tool Pouch, Radius Trowel, Acu-Rite Rain Gauge, Planto Flex Gloves, and a cute little turtle Pot Clinger. Here’s a picture of the prizes.

Cindy Dale-Rose Grower and Photographer!

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I just wanted to spotlight a good customer of ours today. She grows beautiful roses, but she also wins awards for photographing roses. She sent me a picture that I just had to share with you. This is Fitzhugh’s Diamond, which is a Miniflora. She won “Best in Show” for this photo in last year’s Deep South District Photography Contest. Did I mention she uses our product? 🙂